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Please note that in order to improve the efficiency and effectiveness of our support team, we are no longer offering technical support by telephone. As always, you can contact us by e-mail or via the Support Portal for assistance, and your customers can e-mail or call our dedicated Customer Support team 24 hours a day for questions about orders or declined transactions.

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Payment and Accounting

Payment and Accounting

I am located outside the US. What payment options are available to me?

SUMMARY

There are four payment options available for publishers with bank accounts located outside the United States:

  • PayPal
  • International ACH payments
  • International wire transfers
  • Check payments

Not all options are available in all locations or currencies.

Note:  Non-U.S. Affiliate and SplitPay Payee accounts may only be paid by international ACH or international wire transfer, depending on the location of the bank account.

MORE INFORMATION

PayPal accounts can be used to receive your payments. In order to receive your payments via PayPal, you must have an active PayPal account, as well as offering PayPal as a payment option to your customers via standard or custom layouts. PayPal payments are available in US Dollars only, and there is no fee to receive payments by PayPal.

To receive your payments via PayPal, please send an e-mail message with your publisher ID (beginning with PUB) and your PayPal account e-mail address to our Accounting Department (accounting@esellerate.net) and ask to be paid by PayPal.

International ACH payments are available for publishers banking in Australia, Austria, Belgium, Canada, Germany, France, Netherlands, New Zealand, Spain, Switzerland and the UK. The ACH payment is an electronic payment made between banks. ACH payments run through the Automated Clearing House (ACH) service and have been used for many years by thousands of companies to transfers billions of dollars. This payment method is fast, safe and an inexpensive. There is no fee to receive payments via International ACH. By safely transferring your eSellerate payment directly from our bank to your bank, we can reduce the transit time to just a couple of banking days. You can learn more about the ACH service by visiting http://www.nacha.org

International ACH payments can only be made in the local currency of your bank account.

To receive your payments via international ACH, please click here to download the Non-U.S. ACH Credit Authorization form.  You can submit the completed form by faxing it to +1 402-323-6611, or by scanning it and e-mailing it to accounting@esellerate.net.

International wire transfers are an electronic payment method for our publishers located anywhere outside of the US, Australia, Austria, Belgium, Canada, Germany, France, Netherlands, New Zealand, Spain, Switzerland and the UK. This payment type will deliver your payment to your bank quickly. The fee for an international wire payment is USD $15 per payment.

International wire transfers can generally be made in the currency of your choice.

To receive your payments via wire transfer, please click here to download the Non-U.S. Wire Transfer Authorization form.  You can submit the completed form by faxing it to +1 402-323-6611, or by scanning it and e-mailing it to accounting@esellerate.net.

Note:  For international wire transfers, we strongly encourage you to contact your bank and find out the correct Intermediary Bank (sometimes called "correspondent bank") information for receiving wire transfers from the United States.  This information is not required, but without it, our bank may provide the intermediary services for an additional fee, which would not be credited to nor visible to Digital River.

Payments may also be made by check. These payments will be made payable in US Dollars only and sent via standard postal mail. There is no fee to receive payments by check, but a minimum payment amount of $100 must be reached prior to a check being created.

Checks are the default method of payment for new publisher accounts, but if you need to switch back to check payments from another method, please contact our Accounting Department (accounting@esellerate.net) and provide the complete, current postal address for your office.

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