Welcome to our Support Center

Please find our Client Support FAQ below. To contact Client Support, please click the "Contact Us" hyperlink in the upper right-hand corner of your eSellerate control panel. That will redirect you to our support email address. For order support, please refer your customers to our Shopper Support contact form at https://www.mycommerce.com/shopper-support/.

Account Management

Account Management

Advanced Sales Options
Affiliates and SplitPay
Business Intelligence Reporting
Currency and Pricing
Custom Layouts
Downloads
Downloads and Reinstalls
Fax and Phone Orders
Frequently Asked Questions
Glossary
Order Management
Payment and Accounting
Purchaser Questions
References
Refunds, Returns and Voids
Reports
Sales and Marketing
Sales Tax and VAT
SDK
Serial Numbers - Product Activation
Shipping and Fulfillment
SKU Management
Subscriptions
TLS Changes
XML Order Notice